In response to the COVID-19 pandemic, Warren County REMC (WCREMC) is taking the steps necessary to ensure it can continue providing safe and reliable electricity service to its members throughout the crisis. This includes making necessary changes to our operations to limit the potential spread of the virus, while we continue to provide uninterrupted service to our members. WCREMC continues to coordinate its COVID-19 response efforts with Indiana state officials, and we are closely monitoring this fluid situation.
WCREMC’s mission is to provide our members the ability to access affordable, reliable electric service options that support and simplify their lives. To do this we need to protect the health and welfare of our employees, members, and the communities we serve.
WCREMC recognizes that the COVID-19 pandemic is likely to have a significant impact on our economy and cause stress and financial challenges for many of our members. To assist our members who are struggling financially due to this pandemic, WCREMC is suspending late payment charges and service disconnections for nonpayment.
Members who are having difficulty paying their bills are encouraged to contact WCREMC by calling (844) 224-0710, to learn about bill assistance programs, special payment arrangements, and community support services that are available.
The rate increases that were planned to go into affect April 1st will now be delayed until May 1st usage.
We appreciate our members’ understanding and patience, as WCREMC responds to this public health crisis, while continuing to provide our communities with the electricity they need. We encourage all our members to follow public health officials’ guidance on what they can do to protect themselves and their community.